Where should I park? The Village Gate is confusing!
Ideally you should park in the rear parking lot by the Children's Institute. There is normally plenty of parking there, and we are located right at Entrance B.
Do you carry my favorite yarn?
Check out our What We Carry page. If it's not listed there, I would love to carry your favorite yarn! Send me a message using the contact form and I'll see what I can do!
Do you sell online?
Unfortunately we do not. We want to focus more so on indie dyers, so selling online puts us in direct competition with our suppliers. We also are not able to do sales over the phone or via email.
Do you offer classes?
Yes! We have a bunch of options available. Please visit the Classes and Events page for more information!
Can you help me with a project if I have a problem?
Of course! I've been knitting for over 26 years, and have a bit of experience in crochet as well. I can't possibly know everything, but I will certainly do everything I can to help you figure out any problems you come across. We offer Knitting ER hours every 2nd and 4th Wednesday. More information is on our Classes and Events page.
Will you allow drop in knitting or crocheting?
Yes! Our drop in policy is that you use yarn that we carry when knitting in the store during normal business hours. Drop in knitting and crocheting is dependent on the availability of our new and improved work room. If the doors to the work room is closed, the room is about to be or currently being used for a class or other event. If the doors are open and the lights are on, feel free to drop in and work on your stuff!
I have a question not listed here.
Email us at email@example.com, or call the store at (585) 309-7871 and we will do our best to answer your question!